Person-centered planning (PCP) allows individuals to be engaged in the decision making process about their options, preferences, values, and financial resources. Individuals in need of services or who are planning for the future have access to one-one-counseling in a variety of settings, including within the home, community residence, acute care hospital, school settings, or several other settings based on the individual’s needs. PCP is a valuable tool for the aging and disability networks that can improve access to care through streamlined partnerships, technology, and resources that put the focus on the needs of people and their caregivers.
The PCP approach identifies the person’s strengths, goals, preferences, needs, and desired outcomes. The role of staff, family, and other team members is to enable and assist the person to identify and access a unique mix of paid and unpaid services to meet their needs, and to provide support during planning and implementation.
When done thoughtfully, PCP creates a space of empowerment—a level playing field—that allows for consideration of personal preferences as well as health and safety needs, without unnecessarily restricting freedoms. The best person-centered planning helps people to live better lives, with support to do the things most important to them.
PCP is a cornerstone of the No Wrong Door systems model.
In August 2017, ACL hosted a staff professional development workshop to learn about an example of a long-term services and supports system embracing person-centered thinking, planning, and practices.
The District of Columbia's No Wrong Door system has incorporated the approach throughout all aspects of home and community-based services for older adults and people with disabilities, including independent living and behavioral health services.
ACL staff heard from former Director of the DC Department of Disability Services Laura Nuss, DC DDS Program Manager Erin Leveton, and Project ACTION! Co-Vice President Steven Powe. ACL's Shawn Terrell and Administration on Disabilities Deputy Commissioner Bob Williams provided opening remarks.